DELETE YOUR CYCLS ACCOUNT
Cycls is operated by CYCLS AI, LLC, doing business as Cycls. This page explains how to delete your Cycls account and the data associated with it, whether you use Cycls on the web or through the Cycls mobile app.
HOW TO DELETE YOUR ACCOUNT
In the mobile app: open Cycls, go to Settings → Security & Privacy → Delete account, and confirm by typing your email address.
On the web: sign in at cycls.ai, open Settings → Security, and choose Delete account.
If you cannot sign in: email support@cycls.com from the email address on the account with the subject "Delete my account", and we will process the request after verifying it is you.
WHAT IS DELETED
Deleting your account permanently removes your profile (name, email addresses, and connected sign-in accounts), your conversations, the files you uploaded or your agents created for you, your workspace data, and the push notification and analytics identifiers tied to your account. This cannot be undone.
WHAT IS KEPT, AND FOR HOW LONG
Your account stops being accessible immediately. Data is removed from our active systems within 30 days, and from encrypted backups within 90 days. We retain billing and transaction records where the law requires it, and limited security logs for fraud prevention, each only for as long as those obligations last.
DELETING DATA WITHOUT DELETING YOUR ACCOUNT
You can delete parts of your data at any time and keep your account:
Conversations: in the Cycls app, open the side panel, long-press a conversation, and choose Delete.
Files: in the side panel's Files tab, long-press a file or folder and choose Delete.
Shared links: in the Shares tab, long-press a link and choose Delete.
Email addresses and connected accounts: remove them under Settings → Account.
Deleted items are removed on the same schedule described above. For bulk requests, email support@cycls.com.